Slot97 Terms and Conditions — Complete Platform Usage Guide

01 Acceptance of Terms

These Terms and Conditions ("Agreement") govern the use of the slot97 platform, including the website, mobile app, and all related services provided by slot97. This Agreement takes effect from the date you register an account or begin using the platform, whichever is earlier.

If you do not agree with any part of this Agreement, you may not use the slot97 services. Continued use of the platform following any amendments to the terms will be considered acceptance of those revised terms.

02 Account Eligibility

To register and use slot97 services, you must meet all of the following eligibility requirements:

• Be at least 18 years old at the time of registration.
• Register only one (1) account per individual — multiple accounts are strictly prohibited.
• Not currently on any self-exclusion list or gambling ban imposed by any authority.
• Have full legal capacity to enter into a binding agreement.
• Act on your own behalf and not as an agent or representative of any third party.

Slot97 reserves the right to request age and identity verification at any time. A KYC (Know Your Customer) process may be required before any withdrawal is processed. Accounts that fail to meet verification requirements within the specified period will be temporarily suspended until verification is complete.

03 Registration & Account Management

By registering a slot97 account, you agree to:

• Provide accurate, current, and complete information including your full name, date of birth, email address, and phone number.
• Keep your account information up to date whenever changes occur.
• Keeping your account password confidential and not sharing it with any other party.
• Notify slot97 immediately if you suspect that your account has been accessed without authorisation.

Slot97 is not responsible for any losses arising from the use of your account by another party as a result of your own negligence in safeguarding your login credentials. You are fully responsible for all activity that occurs under your account.

04 Deposits & Fund Withdrawals

Slot97 accepts deposits via various approved payment methods including FPX, Touch 'n Go eWallet, Boost, GrabPay, and local bank transfers. All deposits are in Malaysian Ringgit (MYR) unless otherwise stated.

Regarding deposits:

• The minimum deposit is as stated on the Deposit.
• Deposits are processed automatically and credited to your account within minutes.
• Slot97 does not charge processing fees for deposits; however, your financial institution may apply their own charges.
• All deposited funds must be used for legitimate gaming activity on the slot97 platform.

Regarding withdrawals:

• Withdrawals may only be made to a bank account or e-wallet registered in your own name.
• Slot97 reserves the right to request identity verification before processing withdrawals, particularly for amounts exceeding certain limits.
• Any attempt to withdraw funds via a method different from the original deposit method may be subject to additional review.
• Approved withdrawals will be processed within the designated working hours.

05 Bonuses, Promotions & Rewards

Slot97 offers a variety of bonuses and promotions to players from time to time. Each promotion is subject to its own specific terms stated in the relevant bonus terms. The general terms applicable to all bonuses are as follows:

• Each bonus has a wagering requirement that must be fulfilled before any withdrawal of bonus funds can be made.
• Bonuses may only be claimed once unless otherwise stated in the relevant promotion's terms.
• Slot97 reserves the right to cancel or revoke a bonus if a player is found to be using improper wagering strategies or violating the terms.
• Duplicate accounts attempting to claim the same bonus will be subject to action, including the closure of all associated accounts.
• Bonus expiry dates are as stated in the respective promotional terms.

06 Game Rules & Fairness

All games offered at slot97 use a Random Number Generator (RNG) that has been certified by independent auditing bodies. This ensures that every game result is completely random and cannot be manipulated by any party.

• In the event of a technical disruption during gameplay, slot97 reserves the right to void the affected round and return the original bet to the player.
• Results recorded by the slot97 server are final and cannot be disputed unless there is clear evidence of a technical failure.
• The use of any automated software, bots, or third-party tools to automate gameplay is strictly prohibited.
• Players found to be colluding with one another to gain an unfair advantage will be subject to disciplinary action.

07 Expected Player Conduct

Slot97 is a platform committed to a positive experience for all players. As such, you agree not to:

• Using offensive, obscene, or threatening language in any communication channel on the platform.
• Deceive or mislead other players or the slot97 team.
• Attempt to hack, breach, or interfere with the platform's security systems.
• Spreading false or misleading information about slot97 to the public.
• Use another person's account or allow others to use your account.

Violation of any of these conduct rules may result in a warning, temporary suspension, or permanent account closure depending on the severity of the breach.

08 Intellectual Property

All content available on the slot97 platform, including logos, designs, graphics, text, software, and user interfaces, is the exclusive property of slot97 or our licensors and is protected by applicable copyright, trademark, and intellectual property laws.

You are permitted to use the slot97 platform for personal, non-commercial purposes only. You are not allowed to:

• Copying, reproducing, or distributing any slot97 content without written permission.
• Using the slot97 name or logo in any way that may cause confusion or misrepresentation.
• Create derivative works based on slot97 content without permission.

09 Liability Limits

To the extent permitted by applicable law, slot97 shall not be liable for:

• Any monetary loss or indirect loss arising from the use of the platform.
• Service disruptions caused by factors beyond our control, such as internet infrastructure issues, natural disasters, or third-party cyberattacks.
• Errors or omissions in information provided on the platform, despite our efforts to ensure accuracy at all times.
• Losses arising from your provision of inaccurate or misleading information during registration.

You acknowledge that online gaming involves financial risk and you accept that risk in full. Play responsibly and within your financial means.

10 Termination & Account Closure

Closure by the player: You may close your slot97 account at any time by contacting our support team. Before closure, ensure all pending withdrawals have been settled. Any eligible balance will be returned to you following the verification process.

Closure by slot97: We reserve the right to suspend or close your account without prior notice if:

• You breach any of the terms set out in this document.
• We have reasonable grounds to suspect fraud or illegal activity.
• Your account is being used for money laundering or suspicious financial activity.
• The information you provided during registration is found to be false or misleading.

In the event of account closure due to fraud or a breach of terms, slot97 reserves the right to forfeit all balances held in the account.

11 Amendment of Terms and Conditions

Slot97 reserves the right to change, amend, or update these Terms and Conditions at any time based on operational needs, legal changes, or platform improvements. When significant changes are made, we will notify players via:

• Notice on the platform's main page.
• Email to the address registered in your account.
• In-app notifications on the slot97 mobile app.

Your continued use of the slot97 platform after any amendments take effect constitutes your acceptance of the revised terms. It is your responsibility to review this page periodically for the latest changes.

12 Contact Us

If you have any questions, concerns, or feedback regarding these Terms and Conditions, or if anything is unclear, we encourage you to contact the slot97 team before using our services.

You can reach the slot97 support team via:

• Live Chat — available 24 hours a day, 7 days a week on the platform.
• Email: [email protected]

For more information on other related policies, please visit the following pages:

• Privacy Policy — how we protect your personal data.
• Responsible Gaming — tools and resources for playing safely.
• FAQ — answers to common player questions.